Thinking About a New Career?
We are the UK’s leading Microsoft Cloud Security specialist. We provide expert advice, consultation, support and services around Microsoft Office 365 and EM+S. We also provide a wide range of complementary security services around Microsoft Office 365 and Microsoft Azure environments.
Our business is growing fast – at 20% per annum – and as such we are constantly on the lookout for talented and enthusiastic people. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
We are hiring, see the vacancies below.
Customer Service Manager Vacancy
To keep up with the growth of the business we are now looking for a proven Customer Service Manager. Your role will be to oversee all aspects of customer service at Softwerx. You will be the main point of contact between the technical delivery teams and our customers, ensuring that high levels of customer satisfaction are achieved, and that projects and contracts run on time and to budget. For this role we are looking for a highly motivated and driven individual with several years of experience in the IT Sector in a similar role or organisation. The ideal candidate would have a combination of technical IT knowledge (especially Microsoft), strong communication skills, and excellent project management and customer relations ability.
Infrastructure Support Engineer Vacancy
Softwerx is looking for a proven Infrastructure Support Engineer to join our successful Service Delivery Team.
As part of this team you will be providing server, desktop and network IT support for a wide range of customers, both remotely and on-site. This role will be based from our Cambridge office, but working remotely as per COVID requirements.
Our core values revolve around our passion for cyber security and customer service. We love sharing our knowledge and expertise – helping businesses to transform the way they work and improve their security posture.
The culture at Softwerx is one of encouragement, empowerment, flexibility, recognition and reward. Our working environment is open and friendly. The main office is based in tranquil surroundings just south of Cambridge – away from any traffic congestion! Our London office is a modern environment located in Finsbury Square.